Return Merchandise Authorization

Deuce Video Scalers

Please complete and submit this form to receive your RMA number. Fields marked with an * must be completed. Please note that this is a secure connection (SSL Encryption) to protect your privacy.

BILLING ADDRESS
*Email Address Req.Invalid format.
*Name Req.
*Company Req. Ref # or Name:
*Street Address Req.
*City Req. *State Req. Zip Req.
*Country Req.
*Phone Req.   Fax

SHIPPING ADDRESS (Leave this blank to use the same information as billing)
Name
Company
Street Address
City State Zip
Country
Phone     Fax

CREDIT CARD
*Name on Credit Card Req.Minimum number of characters not met.
*Type of Card Please select a valid card type.
*Card Number Req.Invalid format. *security code Req.Invalid format.Min. # characters not met.Exceeded max. # of characters.The entered value is less than the minimum required.Greater than max. allowed.
*Expiration Date month Invalid month. year

PRODUCT INFO (Please provide a serial # for each product specified)
*Product(s) Req.
Minimum number of characters not met.
*Serial Number(s) Req.
Minimum number of characters not met.
1. Please describe the problem as completely as possible.
  Req.Minimum number of characters not met.Exceeded maximum number of characters.
2. Are there any particular conditions under which this problem occurs?
Req.Minimum number of characters not met.
3. Are you able to do anything to make the problem go away on a temporary basis?
Req.Minimum number of characters not met.
4. What output resolution and refresh rate is the Deuce set to?
A value is required.
Please describe the problem as completely as possible.
5. What is the status of the power light? Invalid
6. With what inputs does the problem occur? Invalid Invalid
7. What is the cable length, in feet, from the Deuce to the display? A value is required.Invalid format.
8. What output on the Deuce are you using? Invalid Invalid
9. What is the output of the Deuce connected to? Value required.Min. # characters not met.
10. What is the video source? Value required.Min. # characters not met.
  Non-Warranty Repair Prices (Adobe PDF)
Our new RMA policy for out of warranty products consists of fixed repair/exchange prices